Shipping Policy

📦 Shipping Policy – Icon Supply

At Icon Supply, we’re committed to delivering your order efficiently, with full transparency throughout the process.

⏱️ Order Processing Time

  • All orders are prepared and shipped within 3 to 5 business days after the purchase is confirmed.

  • Whenever possible, our team strives to dispatch your order within 24 to 48 hours.

  • Orders placed after 11:00 AM on Saturdays are typically processed and shipped on the next business day (Monday).

đźšš Estimated Delivery Time

  • Once shipped, delivery generally takes between 10 to 20 business days, depending on your country and local courier services.

  • Please note that this is an estimated timeframe, and occasional delays may occur due to customs inspections, high seasonal demand, or other factors outside our control.

📬 Shipping Responsibility

While we do our best to ensure timely dispatch, once the package is handed over to the shipping carrier, delivery times are managed by the courier service.
We are not able to guarantee delivery dates or interfere with the courier's logistics, but we're always available to assist in case of any issues.

📨 Order Issues & Support

If you experience any of the following:

  • Missing or incorrect items

  • Damaged package or product

  • Delayed or stalled tracking

Please contact us at contact@icon-supply.com within 72 hours of receiving your package so we can help you promptly.

🤝 We’re Here to Help

If you have any questions about your order, shipping times, or tracking, don’t hesitate to reach out.
Our support team is here to assist you: contact@icon-supply.com